Exchange Or Return

Returns, exchanges, Cancellations

Cancellations

Please note an order can only cancelled within 6 hours of placing the order. Once the order has been dispatched, no cancellation request will be entertained.

Still If you have any questions about your Return, Exchange and Cancellation, Please feel free to reach out to the Riya Jewels Care team at salesriyajewels@gmail.com or call +91- 9983198261

Return Duration

I gladly accept returns and exchanges

Contact me within: 3 days of delivery

Dispatch items back within: 7 days of delivery

Please note : Returns will not be accepted after the above mentioned time.

Refund Duration

The Refund Amount will be transferred to your mentioned Bank Account within 5-7 days.

Return Shipment Process

You have to use your own local courier partner and ship the package to our warehouse. Shipping and handling charges, as well as taxes and duties are not refundable. Please address all returns to :

106 Mahaveer Nagar 1st, Tonk Road, Jaipur, Rajasthan 302018, INDIA

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Custom and personalised orders

Yes we accept personalised orders as well. Reach out to us on :

salesriyajewels@gmail.com

Sizing details

We have already mentioned all the sizes in every category. If your size is not there then you can message us or contact us on our e-mail : salesriyajewels@gmail.com

Care instructions

1. Keep it away from perfume

2. Take it off while bathing or washing hands with soap.

3. Keep it in the box provided by us.

4. Remove your jewellery while going to bed.

Wholesale availability

We would love to take wholesale orders as well because we manufacture on our own. For any wholesale queries contact us on :

salesriyajewels@gmail.com